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Questions and Answers

Have you got a question about our products or services? Have a look through our Questions and Answers below and see if this helps you out.

If the answer's not obvious you can ask us your own question, using the orange Ask A Question button at the bottom of the page.



Where do your products come from?

Our main suppliers are based in the UK, Holland and Germany. You will see on the product details page whether the item is supplied by the Youngman Group, Titan Ladders, Artilan b.v. or Hymer Ladders.

What is the delivery time?

Delivery depends on which product you choose.

Titan products are delivered in 2 working days if you order by 11am.

Youngman products are delivered within 5 working days. Delivery times are subject to stock.

Custom made products such as the Triangular Bridging System are usually delivered within 3 weeks of order.

Express delivery or delivery to off shore UK - just give us a call to arrange.

How deep are the boards - Youngmanboards / Triangular BridgingSystem?

Hi, thanks for your question. Superboards are 600mm, Youngman boards 450mm. Triangular Bridging System 600mm, also available as 900mm when custom made. Hope this helps.

How can I track an order I have placed

Just give us a call on 01494 582 051 or email us at Sterk Systems and one of our team will be glad to help!

Do you deliver on saturdays

Yes we can deliver on Saturdays. The courier used depends on which item you have ordered so give us a call on 0845 2570235 and we can check for you.

Do you charge for debit card payments

No, there is no additional charge for payments made by debit card at this time.

Will I get an E-mail regarding my delivery?

Yes, you will receive an order confirmation by email.